Privacy Policy
At Flora Bridge, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.
Information We Collect
We may collect personal information from you when you interact with our website, make a purchase, subscribe to our newsletter, or contact us for support. The types of personal information we may collect include:
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Name
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Contact information (such as email address, phone number, and postal address)
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Payment details (such as credit/debit card information)
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Order history and preferences
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Communication preferences
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Any other information you voluntarily provide to us
How We Use Your Information
We use the personal information we collect for various purposes, including but not limited to:
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Processing and fulfilling your orders
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Providing customer support and responding to enquiries
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Sending you information about our products, promotions, or events (only if you have opted-in to receive such communications)
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Improving our website, products, and services
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Preventing fraudulent transactions and ensuring the security of our website
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Complying with legal obligations
Information Sharing and Disclosure
We may share your personal information with third parties only in the following circumstances:
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Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as processing payments or delivering orders. These providers have access to your personal information only to the extent necessary to perform their services and are obligated to protect your data.
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Legal Compliance: We may disclose your personal information if required to do so by law or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, or enforce our website policies.
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Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. You will be notified via email and/or prominent notice on our website of any such change in ownership or control of your personal information.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and track user preferences. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may not function properly.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your information is no longer needed, we will securely dispose of or anonymise it.
Data Security
We are committed to protecting the security of your personal information. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction.
Your Rights
You have certain rights regarding your personal information under applicable data protection laws. These rights may include the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the revised version will have an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the following details - email hello@florabridge.com